What goals did you set before you decided to implement AI in Autopay?
It is worth starting by defining our approach to AI. I really like the phrase that AI is not artificial but augmented intelligence. That is, it is intended to augment and support human intelligence, not to replace it. Our starting point was to find solutions that would allow us to delegate uninteresting and repetitive activities to the machine and focus on interesting things more efficiently and uniquely. What the LLM (large language model) gives us is to go beyond providing or synthesizing knowledge - it is a real support for creating solutions.
How long did it take you to implement AI in Autopay and what challenges did you encounter?
The first artificial intelligence tests using large language models took us several days. That's all we needed to create the first solution and see if we could simplify work and automatically perform tasks that previously had to be done manually. We also verified that the Bulgaria WhatsApp number list documentation can be effectively summarized in a few minutes. Once it became clear that this was possible, we began to further explore the possibilities of this technology.
What specific business benefits has artificial intelligence brought you in the context of development, especially in the field of automating work, generating reports or providing ready-made solutions for customers?
Thanks to the effective use of AI technology, Autopay not only improves its operational processes, but also opens the door to new business opportunities and increases its competitiveness in the market of mobile and payment solutions. The innovative artificial intelligence tools used in Autopay enable a better understanding of customer needs through sentiment analysis. Fraud detection and prevention measures are more effective, which translates into a higher level of customer confidence in the system. As I mentioned earlier, we are also investing in advanced language models that support the integration process by offering real-time assistants. This support also includes helping staff deliver new products and analyzing technical documents, contributing to the continuous development of the Autopay system.
More INFO : Database Sale